Draft for legal review, 11 September 2026.
We deliver to eight service areas, from three branches in Cairo and one in each of the others. Each area has its own delivery fee, minimum order and arrival time, because getting a bottle to Soma Bay is not the same job as getting one to Maadi. Everything below is live — it is the same configuration that prices your basket.
| Area | Delivery fee | Minimum order | Arrival | Order by | We deliver from |
|---|---|---|---|---|---|
| Cairo | 45 EGP | 300 EGP | today, 2-4 hrs | 23:00 | Maadi, Heliopolis |
| Alexandria | 45 EGP | 300 EGP | today, 2-4 hrs | 23:00 | Alexandria |
| North Coast | 120 EGP | 750 EGP | next day | 23:00 | North Coast |
| El Gouna | 150 EGP | 900 EGP | next day | 23:00 | El Gouna |
| Hurghada | 150 EGP | 900 EGP | next day | 23:00 | Hurghada |
| Makadi | 180 EGP | 1,000 EGP | 1-2 days | 23:00 | Makadi |
| Safaga | 180 EGP | 1,000 EGP | 1-2 days | 23:00 | Safaga |
| Soma Bay | 180 EGP | 1,000 EGP | 1-2 days | 23:00 | Soma Bay |
Order before 23:00 and we can still reach you in the earliest slot we have open today. After that, the next day is the earliest we can promise.
We do not deliver to your location yet. You can browse and see indicative prices, but you will not be able to check out.
How the area is decided
By your delivery address, not by the area you happened to be browsing in. You can look at any area’s prices while you shop, but when you check out we resolve the area from the address and the map pin you drop. If they disagree, we use the address and tell you. If the address is not inside a service area, we cannot complete the order.
Choosing a slot
You pick a delivery date and a time slot at checkout. We take bookings up to 14 days ahead. Order before 6pm and we can still reach you in the earliest slot open today; after that the next day is the earliest we can promise. A slot closes once it has started, and each slot carries a limited number of drops, so a busy evening can sell out. If it does, the next one is one tap away.
The minimum order
Each area has a minimum basket value, shown in the table above. If you are under it, your basket will tell you exactly how much more you need. The delivery fee is added on top and is shown before you pay.
When we arrive
You must be 21 or over to take delivery, and photo ID (passport or national ID) is checked at your door. Orders cannot be handed over without it. Whoever opens the door must be able to show it — if the order is a gift or the recipient is someone else, please tell them.
Check the order while the driver is there. Anything broken, missing or wrong comes off the bill on the spot. See the Refund and Returns Policy.
Paying at the door
Nothing is charged online. You pay the driver when the order arrives, by any of three methods:
- Cash — please have the exact amount ready if you can.
- Card — Visa or Mastercard, on a machine the driver brings to your door.
- Instapay — transfer on arrival; the driver confirms the transfer before handing over.
Dates we cannot deliver
Egyptian law restricts the sale of alcohol on certain dates. Ordering is closed during Ramadan and over the Day of Arafah and Eid al-Adha. On dates where the restriction is by nationality rather than a full closure, we can deliver only to Egyptian citizens — which is why we ask for your nationality at checkout. We ask so we can tell you before you order, not at your door. Restricted dates are blocked in the delivery calendar, so you will not be able to pick one by mistake.
Tracking your order
You will get an email and an SMS when your order leaves with the driver, telling you the amount to have ready and how you chose to pay. You can also follow it on the Track your order page with your order number and phone.
Where our branches are
The full list of branches, with addresses and a map, is on the store finder. Anything else, call 19131.